Wednesday, August 19, 2009

Lateness

Yesterday MSB was out of the office visiting potential clients. At 4:10 pm, we got a call in the office from one of these prospective clients. She reported that she had been waiting since 3:30 for MSB to show up for a meeting and had not heard from her. 40 minutes late and not even a call. Unfortunately, this is common with her.

For whatever reason, she has absolutely no sense of time and no concern at all for being late - even when she knows others are waiting.

On Fridays, she routinely tells her 90-year old father to meet her at our office and then allows him to sit for up to and over a full hour while she "finishes up" at the office. He's 90 and asleep in the car while she chit-chats and watches YouTube!

The other day she announced to her minions, "I need to leave so I need your answers NOW!" at 2 pm. There was nothing on her calendar the rest of the afternoon and she never left for an appointment. The same day, she said goodbye to everyone at 6:40 pm, then did not leave the office. The she walked around and said goodbye to everyone at 7:05 pm but did not leave. She repeated the routine for the third and final time at 7:40 pm.

If she is late for an appointment, she will also forward her cell phone to our office so that others will have to deal with angry callers. She once had our receptionist tell her lunch appointment that she (MSB) was valet parking at the restaurant when she had not left our office to drive the 30 minutes to the restaurant! The person she was to meet called two more times before she finally arrived.

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